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Terms and Conditions

Age of Consent

This site is unsuitable for minors. If you are under the age of 21 years, please leave the site. By performing these activities including but not limited to: viewing, engaging, using, and placing an order, you declare that you are the age of 21 years or older. Lily Hush has taken measures by implementing an age gate at checkout and informing payment providers to restrict payments from those with credit cards who are under the age of 21 years. If we discover that you are not legally entitled to purchase any of our products, we will not be obliged to complete the order.

Product Disclaimer

Under the Regulation of Imports and Exports Act (Chapter 272A), sexual aids or toys are not controlled items. All sex toys, vibrators, dildos and other adult toys are sold, and intended for use strictly as adult novelty toys for entertainment. They are not intended for medical use and have not been clinically tested. No medical claims are warranted or implied by the use of these products. Products must not promote or be used for non-mainstream or deviant activities including but not limited to: paedophilia, bestiality and homosexuality. Under Section 292 of the Penal Code, Lily Hush has taken measures to ensure its sexual aids or toys are deemed not obscene and is compliance with the laws. These measures include but not limited to: ensuring that pictures and packaging of items do not exposed private parts, procuring items from suppliers of non-obscene products, and informing suppliers of the restrictions and compliance of sexual aids and toys. Under no circumstances will Lily Hush be liable for any faults, errors or oversights by its suppliers.

Medical Disclaimer

This website contains general information about health and sexuality. The information listed is not advice, and should not be treated as such. You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare services provider. If you have any specific questions about any medical or health matter you should consult your doctor or other professional healthcare services provider. You should never delay seeking medical advice, disregard medical advice, or commence or discontinue any medical action because of information on this website.

Website Disclaimer

Lily Hush provides the website 'as is' and does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. In addition, Lily Hush makes no (and disclaims all) representations or warranties of any kind, express of implied, with respect to the Lily Hush website or the information or content included in this site. This does not affect your statutory rights in relation to the goods and their fitness for purpose and satisfactory quality.

Rewards and Loyalty Programme

Lily Hush Rewards membership and its benefits are offered at the discretion of Lily Hush and its affiliated companies, and Lily Hush has the right to terminate the Program or to change the Program rules, regulations, benefits, conditions of participation or rewards levels, in whole or in part, at any time, with or without notice, even though changes may affect the value of the Rewards Points already accumulated. Rewards points may be not exchanged for cash, assigned, bartered, or transferred. Any member who fails at any time to engage in account activity for a period of twenty-four (24) consecutive months is subject to termination of his or her membership and forfeiture of all accrued Rewards Points.


Lily Hush does not assume any liability or responsbility for any damages arising out of or in connection with the use or misuse of any products purchased from us. It is the customer’s responsbility to determine the suitability of a product for any particular use. The entire risk as to the quality or performance of the product is with the customer. By purchasing products from us, the customer agrees to withhold harmless, indemnify, protect and defend Lily Hush against any incident of action involving products purchased from Lily Hush.

Under no circumstances shall Lily Hush be liable for damages of any kind, including (without limitation) compensatory, direct, indirect, or consequential damages, loss of income, and claims of third parties arising from the use of our products. Notwithstanding the foregoing, in no event shall the Lily Hush be liable to the user for any or all damages, losses, and causes of action (including but not limited to, negligence) or otherwise exceeding the amount paid by customer to Lily Hush for specific products. As with all products of this nature, read the instructions before proceeding with use.

Duties, Taxes and Import Compliance

Depending on the total value of the order, international orders may be subject to additional customs fees and duties as implemented by the laws & regulations of your country. Lily Hush does not have control over these charges and you will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. You must comply with the laws and regulations of the country for which the products are destined. Lily Hush will not be liable or responsible if you break any such law nor will we be liable for the payment of any of these charges.


You agree to defend, indemnify and hold Lily Hush harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party, such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

Data Protection

Lily Hush is against the sale or disclosure of your personal details to any other third party without your prior consent. Under the Personal Data Protection Act 2012 (PDPA), Lily Hush only collects information when an individual voluntarily provides the personal data to the organisation for the following purposes including but not limited to: receiving a coupon, request for a call back, submitting an enquiry, and placing an order. Lily Hush may disclose certain personal data about an individual (name, address, phone number, and email) without the consent of the individual to its delivery and fulfilment partners in order to fulfill orders. Under no circumstances will the order details be shared unless as requested by a government or law enforcement agency to facilitate the investigation of criminal or illegal activity. 


Any material found within the pages of Lily Hush, including text or images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial use. You hereby agree not to adapt, alter or create any derivative work from any of the material contained in this site. In addition, the material cannot be used for any other purpose other than for your own personal and non-commercial use. The Lily Hush ® store, domain names, graphics, logos, scripts, terms of use, designs and other similar service names are the trademarks and copyright of Lily Hush, ACRA Registration 53205115K.

Contract Formation

All orders made by you through the Lily Hush website are subject to acceptance and availability. We may choose not to accept your order for any reason. Prices of products are correct at the time of entering information; however, we reserve the right to change prices without prior notice. For the avoidance of doubt, no contract will exist between you and Lily Hush for the sale by Lily Hush to you of any product unless and until Lily Hush sends you an e-mail confirming that it has dispatched your product.

External Websites

Lily Hush is not responsible for the content of external websites linked from Lily Hush.


These terms and conditions are governed by the laws of Singapore. Lily Hush reserves the right to amend these terms and conditions from time to time without prior notice.